Accessibility

Learn about our commitment to making our website easy to access

We are committed to providing a website that is accessible to everyone. 

Website compliance

We want you to be able to understand and use the information on this website. This is part of our obligations under the Disability Discrimination Act 1992.

To meet these obligations, we follow recognised international web accessibility standards.

We aim to comply with the latest Web Content Accessibility Guidelines (WCAG) and the Australian Government Digital Experience Policy.

We will continue to review and audit our website regularly and are working towards achieving WCAG 2.2 level AA as a minimum. 

How we make information accessible

While we aim to make all content accessible, there may be some limitations.  

Formats

You can access information on this website in a range of formats, such as web pages, PDFs and Word documents.

Some documents may not work with current assistive technologies. If you have any trouble accessing a file or document, you can request an accessible version.

Text resizing

If you have trouble reading text on this website, you can resize it by:

  • using the zoom and increasing font options from your internet browser’s menu
  • pressing the Ctrl key (Microsoft Windows) or the Command key (Apple) on your keyboard and using the + or – key to zoom in and out
  • pressing Ctrl on your keyboard and scrolling with your mouse wheel.

Compatibility  

Our website works best with the latest internet browser technology. It supports:

  • Google Chrome (desktop)
  • Firefox and Firefox ESR (desktop)
  • Safari (desktop)
  • Microsoft Edge (desktop)
  • Opera (desktop)
  • Internet Explorer (desktop)
  • Safari for iOS (mobile)
  • Chrome for iOS (mobile)
  • Chrome for Android (mobile)
  • UC Browser (mobile)
  • Opera Mini (mobile)
  • Samsung Internet (mobile).

Technical specifications

Our website relies on the following technologies to work:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • DOM. 

Reporting accessibility issues

If you experience any accessibility or usability issues with our website, contact us: general enquiries  

We aim to respond to your feedback within 5 business days. 

Formal complaints

We treat all accessibility complaints seriously.

If you are not satisfied with our response, you may escalate your complaint through Department of Industry, Science and Resources’ feedback and complaints page. Formal complaints are managed in line with departmental process, and we aim to respond within 3 business days.