Social media and selling online

A session focussed learning techniques and tools to support small business manage their social media.

Stuck staring at a blank caption box every week? This hands-on workshop gives Australian small business owners a repeatable system for planning, writing and sustaining social media content — without hiring a marketer or burning your Sunday afternoons.

You'll learn the 2-3-4-5 Content Framework: a structure built around 2 core topics, 3 brand values, 4 customer types, and 5 content angles that turn any topic into a fresh post. Rotate through it and you can plan three months of content (39 posts) in a single sitting.

In this session you'll learn to:

  • Narrow your business down to two content pillars you can sustainably post about
  • Identify the three values that should quietly shape every post you write
  • Build four specific customer profiles instead of one vague "target market"
  • Use five proven question prompts to generate an endless supply of post ideas
  • Use AI tools (ChatGPT, Claude, Canva) to draft, rotate and stay on-brand — without sounding generic

Who this is for: Small business owners and sole traders who post on social media themselves and want a system that doesn't fall apart after week two.

What to bring: A laptop or tablet, and a rough idea of your business's two main topics — we'll firm this up together.

Event date
04 August 2026
Time
12:30 pm - 01:30 pm
Cost
Free
Location
NSW
Event Type
Online
Host
Busy Business - Digital Solutions Program
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