Where to go for help with AI harms

AI can create risks and harms for people, businesses and communities. These harms can affect online safety, cyber security, privacy, consumer rights, workplace rights and human rights.

Different Australian Government agencies provide support depending on the issue. This page helps you find the right place to get information, guidance or report a concern.

The eSafety Commissioner (eSafety) is the Australian Government’s independent online safety regulator. eSafety’s purpose is to help safeguard Australians at risk of online harms and to promote safer, more positive online experiences.

You can go to esafety.gov.au to:

• report online abuse including cyberbullying, adult cyber abuse, image-based abuse or illegal and restricted online content
• find online safety information and resources for the community 
• find regulatory information for industry.

The Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC) leads the Australian Government’s efforts to improve cyber security.

You can access the latest cyber alerts and advice at cyber.gov.au or report a cybercrime, incident or vulnerability.  

The Australian Consumer and Competition Commission is Australia’s national competition, consumer, fair trading and product safety regulator.

You can go to accc.gov.au to find information on how to:

• report a consumer issue
• report a scam
• report an unsafe product 
• report unfair, anti-competitive or misleading conduct that is impacting your business

Note: the ACCC does not make any formal decisions on whether a person or business has breached the law as only the courts can do this.

The Office of the Australian Information Commissioner (OAIC) is the independent national regulator for privacy and freedom of information. 

You can go to oaic.gov.au for information on:

• your privacy rights
• privacy guidance for organisations
• how to make a privacy complaint
• how to report a data breach.

For information for organisations and workers on health and safety risks and obligations, you can go to safeworkaustralia.gov.au or your WHS regulator.

If you have a question relating to workplace rights and obligations, you can go to fairwork.gov.au.

The Australian Human Rights Commission promotes and protects human rights in Australia.

You can go to humanrights.gov.au to access information about:

• How to make a complaint of discrimination and human rights breaches
• How organisations can protect human rights at work
• Workplace education and training in human rights
• Obligations of workplaces, such as the positive duty to address sexual harassment, sex discrimination and other unlawful conduct.