The people who do the work should be central to decisions about where and how AI is used.
AI is likely to augment tasks and change how roles work. Some tasks may be automated, some may shift, and others may become more valuable because they rely on human judgement, experience and care.
People closest to the work often have deep insight into where AI can streamline processes and where it could create new risks.
Involving people early and often helps improve business outcomes while keeping risks and impacts visible. AI use should be guided by fairness, consultation and respect for worker rights.